I am using the trial version and trying to randomizer but keep running into this error message:
"There was a problem launching the randomizer. Please reload the page. If the problem persists contact support"
I also tried letting the software run for an hour with no results. I'm not sure how to post images in the forum as it asks for hyperlink. My schedule has 26 residents, 5 in-house shifts, 2 tallies (all calls, weekends), areas, and defined duty hours. The residents' names are in Chinese (does that affect the software?)
Thank you very much