Hello upstateem,
Yes the key feature to use is Shift and Call Tallies. The Randomizer will try to hit your Tally Targets. You can read more about setting up Tallies and Tally Targets here:
https://www.medrez.net/help/call-shift-schedules/count-shifts-calls/
You may also want to have a look at the help page on the Randomizer. It may save you some time and trouble.
https://www.medrez.net/help/call-shift-schedules/automatically-generate-schedules/
I hope that helps. If you have further questions please do not hesitate to ask.
Kind regards,
Olivier Forget
Owner and Developer
MedRez.net